Amant is a center for contemporary art located in Brooklyn, NY. Founded in 2019, we are a non-collecting institution that fosters artistic research, experimentation, and dialogue through exhibitions, live programs, publications, and artist residencies in Brooklyn, NY, and Siena, Italy.

The core of Amant’s mission is to advance the presentation of contemporary art with an emphasis on innovative formats and ideas.

Free and open to all, our 31,000-square-foot, five-building campus includes a multipurpose screening and performance space, a café, bookshop, and restaurant. We support both established and mid-career international and local artists who work across diverse creative fields. We are committed to building cultural partnerships with like-minded organizations in the U.S. and abroad while activating new and ongoing conversations with our local communities.

Amant is a non-profit 501c(3) organization and has been certified by W.A.G.E.

Amant was designed by Brooklyn-based architecture firm SO–IL as an art campus, housing exhibition galleries, a performance space, a bookstore and café, and a new restaurant designed by Brooklyn-based GRT Architects as well as an independent studio residency. A series of courtyards and thoroughfares weave through and between the buildings thereby integrating art spaces into the urban fabric of East Williamsburg.

High School Internships
Amant partners with local public high schools and educational organizations on a tri-annual, 6-week internship program designed for high-school age students. Our current partners include The High School for Enterprise, Business and Technology and St. Nick’s Alliance.

College & Graduate Internships
Amant’s curatorial internship program offers hands-on experience in the development and organization of a wide range of artistic programs, including exhibitions, public programs and other educational and residency initiatives.

Fellowships
Our Fellows work in depth with the curatorial team on public programs and exhibition, engaging in extensive archival and historical research. This program is specially designed for PhD students or young curators with experience in archival research.

If you are interested in learning more about these programs, email: curatorial@amant.org

Senior Manager of Visitor Engagement

Full-time, On-site, Tuesday through Saturday
Reports to Chief Curator
Salary: $70,000–$78,000

About Amant
Amant is a center for contemporary art in Brooklyn, NY. Founded in 2019, we are a non-collecting institution that fosters artistic research, experimentation, and dialogue through exhibitions, live programs, publications, and artist residencies in Brooklyn, Siena, Italy, and José Ignacio, Uruguay. Our 31,000-square-foot, five-building campus includes exhibition galleries, a multipurpose performance and screening space, a café, bookstore, and restaurant, as well as artist studios. Everything we do is free and open to the public.

Position Overview
Amant is seeking its first Senior Manager of Visitor Engagement. This newly created role reflects our growing investment in visitor experience as central to our mission. This is a rare opportunity to build something meaningful from the ground up at an institution that genuinely believes the way people encounter art matters as much as art itself.

The Senior Manager will serve as the strategic and operational lead for a 12-person team comprised of one Visitor Engagement Supervisor and eleven Visitor Engagement Representatives. They will bring vision, structure, and collaboration to how our community of visitors (neighbors, artists, students, first-timers, regulars) experience Amant, helping ensure our visitors come back.

They will be the team’s senior leader and will have a real opportunity to shape how the department grows. They will directly manage the Visitor Engagement Supervisor and provide oversight and mentorship for the full team, working closely with curatorial, production, and operations staff to align visitor experience with institutional priorities.

What You’ll Do

• Lead Visitor Experience Strategy
• Define and continuously evolve Amant’s philosophy of visitor engagement in alignment with our mission and programming.
• Translate curatorial and programmatic goals into front-of-house practice, ensuring the team is prepared and inspired for each exhibition, program cycle, and event.
• Champion the visitor’s perspective in organizational conversations by advocating for the resources, training, and infrastructure needed to sustain a free, open-access model.
• Track and analyze visitor data, feedback, and trends; report findings to leadership and use insights to inform how we grow and improve.
• Maintain a consistent on-floor leadership presence; serve as the senior point of escalation for Gallery Assistants, Visitor Experience staff, and visitors.

• Directly manage the Visitor Engagement Supervisor; provide oversight, mentorship, and annual reviews for the full 12-person team.
• Build a team culture rooted in curiosity, care, genuine hospitality, accountability, and inclusion that reflects Amant’s values in every visitor interaction.
• Lead hiring for all visitor engagement roles; oversee onboarding, training materials, and staff development processes.
• Support the professional growth of all team members, with particular attention to part-time staff who may have fewer touchpoints with the organization.
• Address performance concerns promptly; document coaching and conduct issues in partnership with HR and department leadership.

• Lead day-to-day gallery operations: opening and closing readiness, gallery positions, break rotations, floor logistics, and visitor flow.
• Manage the department budget and resources responsibly.
• Establish and maintain policies and procedures for front-of-house operations across all campus locations.
• Oversee scheduling and staffing across gallery hours, public programs, and community events, including occasional evenings and weekends.
• Manage relevant operational systems and management tools, such as Homebase.
• Step onto the floor during high-traffic periods, openings, events, public programs, tours, or when coverage requires it.

• Directly manage the Visitor Engagement Supervisor; provide oversight, mentorship, and annual reviews for the full 12-person team.
• Build a team culture rooted in curiosity, care, genuine hospitality, accountability, and inclusion that reflects Amant’s values in every visitor interaction.
• Lead hiring for all visitor engagement roles; oversee onboarding, training materials, and staff development processes.
• Support the professional growth of all team members, with particular attention to part-time staff who may have fewer touchpoints with the organization.
• Address performance concerns promptly; document coaching and conduct issues in partnership with HR and department leadership.

• Partner with curatorial and programs staff to align visitor experience with each exhibition and program cycle; ensure front-line teams are prepared for exhibition content, sensory notes, access tools, and audience questions.
• Collaborate with design, publishing, and communications on visitor-facing materials, signage, and messaging.
• Coordinate with operations and facilities on gallery readiness, accessibility, and safety.
• Support visitor feedback practices by identifying patterns and opportunities from front-line staff observations.
• Represent the visitor experience perspective in operational, exhibition, program, and planning meetings.
• Proactively identify and recommend improvements to gallery staffing models, visitor flow, training, and daily operating procedures.

• 4 to 6 years of managerial experience in visitor services, front-of-house management, or a related role at an art institution, with experience partnering and liaising cross-departmentally.
• Master’s degree in art history, education, museum studies, or a relevant field.
• Genuine interest and comprehensive knowledge of contemporary art.
• Self-starter with the ability to devise team structures and approaches to gallery management and visitor flow.
• Clear communication skills, with the ability to give clear feedback, invest in people you work with, and know how to build trust across a diverse team.
• Demonstrate sound judgment and composure when responding to visitor concerns, conflicts, medical or safety situations, policy enforcement, or art protection issues.
• Organized and operationally capable, with the ability to hold both the long view and the details of a complex weekly schedule.
• Comfortable in a small, collaborative organization where roles sometimes overlap and adaptability matters.
• Commitment to accessibility and to creating an environment that feels welcoming to everyone, including people who have never set foot in a contemporary art space before.

• Experience with ticketing/CRM systems such as Eventbrite and ArtLogic, staff scheduling tools (Homebase), or visitor feedback platforms.
• Experience supporting accessibility practices, sensory accommodations, multilingual visitor needs, school/group visits, or public programs.
• Bilingual or multilingual communication skills.
• Experience partnering with cross-functional teams in a museum, contemporary art center, performing arts venue, or visitor-centered nonprofit.

General inquiries: contact@amant.org or call (212) 918 1077

For media inquiries contact: press@amant.org

For inquires related to our exhibition program: curatorial@amant.org

For information about our residencies contact: residencies@amant.org

For group visits and accessibility contact: tours@amant.org

For event rental please complete this rental request form